Have you ever had a tire blow on your way home from work or the store? Or how about some other mechanical issue with your car that left you stranded on the side of the road having to call a tow truck company? If you ever called a tow truck company and the tow truck driver arrived to rescue you within the hour then you more than likely called a company that used GPS fleet tracking systems in their fleet of trucks for routing.
Tow truck tracking has multiple benefits for customers and for the tow truck companies themselves. From the companies’ perspective, a tracking system can act as a theft-prevention/recovery system if the expensive equipment is ever stolen, and calculate the mileage driven by each tow truck driver for tax and billing purposes. From the customer’s perspective, tow truck tracking is helpful because when they call the tow truck company the dispatcher can easily view real-time tracking system data to see which company vehicle is closest to the area where the person in need of help is and easily route them over. Tow truck tracking helps improve routing, which results in reduced customer wait times and higher customer satisfaction. But what is the best real-time GPS tracker for tow truck businesses?
According to the security experts at GPS Tracking Review, Connect OBD2 GPS tracker is considered the best vehicle management solution for tow businesses. The reason? The mini GPS provides unlimited updates every 3 seconds, offers a user-friendly mobile app, and the device has no monthly fees for an entire year!
Tracking Tow Trucks With GPS
Efficiency and customer satisfaction are critical in the tow truck line of work since the customers who call for services are usually in need of help and are in bad moods, making fast and accurate routing and fleet management essential. Although a vehicle tracking device addresses those needs, what the GPS system also addresses is improved security for the service automobiles. With a single tow truck costing anywhere between $50,000-$100,000, tow truck tracking can give tow truck companies an easy way to protect their mobile assets if a theft were ever to occur. Additional security over assets is important, especially when those assets generate revenue for the company.
Edgar Gonzalez, owner of 3 tow trucks in the Phoenix, Arizona area, had one of his GPS-tracking equipped tow trucks stolen approximately 4 months ago. “Initially I was very scared when the truck was stolen because we are dependent on the truck to operate our business, and if the truck is missing then we cannot work”, explained Gonzalez. Understanding how important the trucks were when he began the business, Gonzalez placed real-time GPS trackers on each vehicle in case one of the tow trucks was ever stolen. With the assistance of the real-time GPS tracking system, Gonzalez was able to guide police to his stolen truck and it was recovered within 30 minutes.
Gonzalez invested in SpaceHawk, a mini real-time GPS tracker that is popular among companies looking to boost fleet management and private investigators
Tow Truck Vehicles
Flatbed Tow Truck:
Probably the most recognized tow truck, this truck has a flatbed on which the vehicle rests.
Self-Loader Tow Truck:
Commonly used for re-possession of vehicles this type of tow truck is also known as an integrated tow truck.
Wheel-Lift Tow Truck:
This tow truck works by placing a metal yoke around the drive wheels and a hydraulic hoist then lifts the vehicle for towing.
No matter what type of tow truck a company has, tow truck tracking via GPS systems is vital to a smooth-flowing and successful business. Tow truck tracking can assist in all areas from routing, fleet management, additional security, decreasing customer wait times, and improving overall customer satisfaction.
How GPS Fleet Management Can Help Your Tow Truck Business
- Make employees more productive and accountable
- Reduce overtime pay
- Boost the frequency of delivery or sales calls or visits per day, week, month, and year
- Monitor and document service and sales call for billing and mileage driven
- Develop and cultivate improved customer service and satisfaction
GPS Trackers For Company Trucks
Do you have any idea how much money your corporation or business is wasting every day because of unnecessary or unauthorized trips by employees? Any business looking to improve employee performance, accountability, efficiency, and overall profit can find the solution they are seeking in vehicle tracking system technology. Vehicle tracking systems have successfully assisted salesmen in document mileage driven, companies reduce vehicle maintenance issues, and businesses improve routing, planning, and dispatching operations. The bottom line is an investment in a vehicle tracking system will result in increased revenue and employee production.